Frequently Asked Questions
Everything you need to know about your EVER Skincare journey.
Are EVER Skincare products suitable for sensitive skin?
Yes, our formulations are dermatologically tested and designed to be gentle yet effective. We recommend performing a patch test before incorporating any new product into your routine.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping costs.
Are your products cruelty-free and vegan?
Absolutely. EVER Skincare is committed to ethical beauty; we never test on animals, and the majority of our product line is 100% vegan.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary based on destination and customs processing.
Do you offer subscription discounts?
Yes! When you choose our 'Subscribe & Save' option, you receive 15% off every recurring order and the flexibility to pause or cancel at any time.