Returns & Exchanges
At EVER Skincare, we want you to love your results; if you are not completely satisfied with your purchase, you may return your products within 30 days of delivery for a full refund. We strive to make the return process as seamless as your skincare routine while ensuring your skin's needs are always met.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to begin the process.
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our support team.
Package Securely
Place the products in their original packaging or a sturdy box and attach the prepaid label to the outside.
Drop Off and Refund
Drop your package at any authorized carrier location; once received, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing